
Frequently Asked Questions
Find answers to common questions about our Document Management System.
Quick Stats
99.9%
System Uptime
24/7
Support Available
Customer Success
Join over 1,000+ organizations that trust our DMS solution for their document management needs.
1Doc.ph stands out with its AI-powered intelligent capture, industry-leading security features, and intuitive user interface. Our solution offers:
- Advanced OCR with 99.9% accuracy
- Military-grade encryption (AES-256)
- Automated workflow capabilities
- Industry-specific compliance features
- 24/7 local support
Security is our top priority. We implement multiple layers of protection:
- AES-256 encryption for all documents
- Role-based access control
- Two-factor authentication
- Regular security audits
- Compliance with international security standards
- Automated backup systems
We offer comprehensive support including:
- 24/7 technical support
- Dedicated implementation team
- Regular training sessions
- Online knowledge base
- Monthly system updates
- Personal account manager
Yes, our DMS offers extensive integration capabilities:
- API-first architecture
- Pre-built connectors for popular business systems
- Custom integration development
- Support for standard protocols (REST, SOAP)
- Automated data synchronization
We offer flexible pricing options:
- Per-user monthly subscription
- Enterprise-wide licensing
- Custom pricing for specific needs
- Volume discounts available
- No hidden fees
Implementation timeline varies based on your needs:
- Basic setup: 1-2 weeks
- Standard implementation: 4-6 weeks
- Enterprise deployment: 8-12 weeks
- Includes system configuration, data migration, and training
- Phased implementation available for large organizations
Still Have Questions?
Our team is ready to help you understand how our DMS can transform your document management processes.