Level 4
The Ultimate Service - Complete BPA

Business Process Automation

Complete end-to-end automation powered by DocuWare's intelligent BPA platform.

What is Business Process Automation?

Beyond Manual Workflows

While Level 3 enabled manual workflows (documents routed with human decisions), Level 4 adds intelligent automation that makes decisions automatically based on business rules you define.

BPA orchestrates complete end-to-end processes—from document capture through data extraction, validation, routing, approvals, system integration, and archiving—all happening automatically with minimal human intervention.

The BPA Difference

1
Intelligent Routing: Documents route automatically based on content, amount, vendor, department
2
Business Rules: Decisions made automatically (auto-approve < ₱10k, escalate > ₱50k)
3
System Integration: Automatic data exchange with ERP, accounting, CRM systems
4
Exception Handling: Automated escalation and notifications for issues requiring attention

Complete BPA Capabilities

Intelligent Capture & Extraction

  • • AI-powered document classification
  • • Automatic data extraction (invoices, POs, contracts)
  • • Table and line-item extraction
  • • Validation against master data
  • • Machine learning improves over time

Workflow Automation Engine

  • • Visual workflow designer (drag-and-drop)
  • • Conditional routing based on data
  • • Parallel and sequential processing
  • • SLA monitoring and escalation
  • • Dynamic task assignment

Business Rules Engine

  • • Amount-based approval routing
  • • Vendor/customer-specific rules
  • • Budget verification and holds
  • • Compliance checks (tax, regulatory)
  • • Custom business logic implementation

Enterprise Integration

  • • SAP, Oracle, Microsoft Dynamics
  • • QuickBooks, Xero, MYOB
  • • Salesforce, HubSpot CRM
  • • REST APIs and web services
  • • Database direct connections

Analytics & Reporting

  • • Real-time process dashboards
  • • Cycle time analysis
  • • Bottleneck identification
  • • ROI and cost tracking
  • • Custom KPI reporting

Compliance & Audit

  • • Complete audit trails
  • • BIR compliance (Philippines)
  • • SOX, GDPR, ISO support
  • • Retention policy automation
  • • Secure archiving with timestamps

Complete Automated Workflows

Accounts Payable Automation

Auto-Capture: Invoice arrives via email → System captures automatically
Data Extract: AI extracts vendor, amount, items, tax → 99% accuracy
3-Way Match: System matches PO + GR + Invoice automatically
Auto-Route: <₱10k auto-approve, ₱10k-50k → Manager, >₱50k → CFO
Integration: Post to accounting system (SAP/QuickBooks) automatically
Archive: BIR-compliant archiving with complete audit trail
Business Impact:
3-5 days → 3 hours | 80% touchless processing | Early payment discounts captured

Purchase Order Processing

PR Submission: Department submits PR via form → Auto-capture to system
Budget Check: System verifies against department budget → Auto-approve or hold
Vendor Match: Preferred vendor? Auto-select. New vendor? Route for review
Approval Chain: Amount-based routing with parallel approvals when needed
PO Generation: Auto-create PO in ERP, send to supplier automatically
Track & Alert: Delivery tracking, auto-reminders if delayed
Business Impact:
5 days → Same day | Real-time budget visibility | Zero maverick spending

Contract Lifecycle Management

Template-Based: Generate contracts from approved templates automatically
Review Workflow: Legal → Finance → Operations review in parallel or sequence
E-Signature: Multi-party signing workflow with reminders and tracking
Obligation Tracking: Auto-extract key dates, deliverables, payment terms
Renewal Alerts: 90, 60, 30-day notifications before expiration
Auto-Archive: Executed contracts filed with full version history
Business Impact:
10-14 days → 2-3 days | Zero missed renewals | Complete obligation visibility

Employee Onboarding Automation

Document Collection: New hire portal for ID, certificates, clearances upload
201 File Creation: Auto-create employee file with all documents organized
Task Orchestration: IT, Admin, Finance tasks assigned automatically
Equipment Provisioning: Laptop, phone, access cards requested automatically
System Access: Email, applications, badge access provisioned via integration
Compliance: SSS, PhilHealth, Pag-IBIG enrollment tracking
Business Impact:
2 weeks → 2 days | Zero missing documents | Consistent onboarding experience

Business Process Automation ROI

80%
Reduction in processing time
Days → Hours for most processes
70%
Lower operational costs
Less manual work + fewer errors
10x
ROI within 18 months
Typical enterprise payback period
95%
Touchless processing rate
Most transactions fully automated

Real Philippine Enterprise Results

Manufacturing Company (500+ employees)
  • • AP processing: 4 days → 6 hours
  • • 85% invoices touchless
  • • ₱2.8M annual savings
  • • 12-month ROI
Government Agency (LGU)
  • • Permit processing: 7 days → 1 day
  • • 10x citizen satisfaction increase
  • • Full transparency and tracking
  • • Zero lost documents
Financial Services (BPO)
  • • Loan processing: 5 days → 8 hours
  • • 3x more applications processed
  • • 99.5% accuracy rate
  • • BSP compliance automated

Why Choose 1doc.ph for BPA?

Powered by DocuWare

  • Gartner-recognized leader in content services platforms
  • Proven enterprise-grade platform (18,000+ customers globally)
  • Cloud or on-premises deployment flexibility

Local Philippine Expertise

  • DocuWare Gold Reseller with local support team
  • Deep understanding of Philippine business processes and compliance
  • Proven implementations across Philippine enterprises and government

You've Reached the Peak

✓ Level 1
Digitize
Digital Foundation
✓ Level 2
Search
Intelligent Discovery
✓ Level 3
Collaborate
Team Workflows
★ Level 4
Automate (BPA)
Complete Automation

Level 4 combines everything from Levels 1-3 and adds intelligent automation, business rules engines, and AI-powered decision making to create truly autonomous business processes.

Ready to Transform Your Business with BPA?

Join the organizations that have achieved 10x ROI through complete business process automation. Schedule a personalized BPA consultation to see how we can transform your specific processes.